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Privacy Policy

Last updated: February 6, 2026

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Your Privacy Matters: We are committed to protecting your personal information and being transparent about how we collect and use your data.

This Privacy Policy explains how Mega Farm Solutions Limited collects, uses, discloses, and safeguards your information when you use our platform and services.

Data Protection

Bank-level security for all data

No Selling

We never sell your personal data

Your Control

You control your data preferences

1. Introduction

Mega Farm Solutions Limited ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy applies to our website, mobile applications, and all related services (collectively, the "Services").

We comply with the Nigeria Data Protection Regulation (NDPR) 2019 and other applicable data protection laws. By using our Services, you consent to the data practices described in this policy.

This policy covers:

  • What information we collect about you
  • How we use your information
  • With whom we share your information
  • How we protect your information
  • Your rights regarding your information

2. Information We Collect

2.1 Information You Provide

When you register or use our Services, we collect:

Data Type Examples Purpose
Personal Information Name, email, phone number, address Account creation and verification
Identity Documents ID cards, passport photos, proof of address KYC compliance and verification
Farm Information Farm location, size, crop types, production data Service customization and market matching
Financial Information Bank details, transaction history Payment processing and financial services
Communication Data Messages, support queries, feedback Customer service and improvement

2.2 Automated Collection

We automatically collect certain information when you use our Services:

  • Device Information: IP address, browser type, device type, operating system
  • Usage Data: Pages visited, features used, time spent, click patterns
  • Location Data: Approximate location based on IP address (with consent)
  • Log Data: Server logs, error reports, performance data

2.3 Information from Third Parties

We may receive information about you from:

  • Business partners and service providers
  • Social media platforms (when you connect accounts)
  • Publicly available sources
  • Government agencies (for verification purposes)

3. How We Use Your Information

We use your information for the following purposes:

Service Delivery

To provide and maintain our Services, process registrations, and facilitate transactions.

Verification & Security

To verify identities, prevent fraud, and ensure platform security.

Service Improvement

To analyze usage patterns and improve our Services and user experience.

Communication

To send important updates, service announcements, and marketing communications (with consent).

Legal Compliance

To comply with legal obligations, regulations, and lawful requests from authorities.

Business Operations

For internal business purposes such as analytics, reporting, and research.

4. Information Sharing & Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

4.1 With Your Consent

We share information when you give us explicit consent to do so, such as when connecting with buyers or participating in programs.

4.2 Service Providers

We may share information with trusted third-party service providers who assist us in operating our Services:

  • Payment Processors: For secure payment transactions
  • Cloud Hosting: For data storage and processing
  • Analytics Providers: For service improvement and analytics
  • Communication Services: For emails and notifications

4.3 Legal Requirements

We may disclose information if required by law or in response to:

  • Court orders or legal processes
  • Government requests and investigations
  • To protect our rights, property, or safety
  • To prevent fraud or security issues

4.4 Business Transfers

In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4.5 Aggregated Data

We may share aggregated, anonymized data that does not identify any individual for research, analytics, or business purposes.

5. Data Protection & Security

We implement appropriate technical and organizational measures to protect your personal information:

Encryption

256-bit SSL encryption for all data transmissions

Access Controls

Strict access controls and authentication measures

Firewalls

Enterprise-grade firewalls and intrusion detection

Regular Audits

Regular security audits and vulnerability assessments

Important: While we implement robust security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Your Data Protection Rights

Under the Nigeria Data Protection Regulation (NDPR), you have the following rights:

Right to Access

You can request copies of your personal information we hold.

Right to Correction

You can request correction of inaccurate or incomplete information.

Right to Deletion

You can request deletion of your personal information under certain conditions.

Right to Restrict

You can request restriction of processing your personal information.

Right to Data Portability

You can request transfer of your data to another organization.

Right to Object

You can object to our processing of your personal information.

Right to Withdraw Consent

You can withdraw your consent at any time where we rely on consent.

Right to Complain

You have the right to lodge a complaint with the National Information Technology Development Agency (NITDA).

How to Exercise Your Rights

To exercise any of these rights, please contact our Data Protection Officer at:

We will respond to your request within 30 days and may ask for verification of your identity.

7. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Services and store certain information.

7.1 Types of Cookies We Use

Cookie Type Purpose Duration
Essential Cookies Required for basic site functionality and security Session
Performance Cookies Help us understand how visitors use our site 1-2 years
Functionality Cookies Remember your preferences and settings 1 year
Advertising Cookies Deliver relevant advertisements (with consent) 1 year

7.2 Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to:

  • See what cookies are stored and delete them
  • Block third-party cookies
  • Block all cookies
  • Delete all cookies when you close your browser

Note: Disabling cookies may affect the functionality of our Services.

7.3 Do Not Track Signals

Our Services do not respond to Do Not Track signals. However, you can manage your tracking preferences through our cookie consent tool when available.

8. Third-Party Services

Our Services may contain links to third-party websites or services that are not operated by us. This Privacy Policy does not apply to third-party services.

8.1 Third-Party Links

We may provide links to:

  • Agricultural training resources
  • Government agricultural programs
  • Partner organizations
  • Market information sources

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8.2 Integrated Services

We may integrate with third-party services for:

  • Payment processing (Paystack, Flutterwave, etc.)
  • Analytics (Google Analytics)
  • Communication (Twilio, SendGrid)
  • Mapping services (Google Maps)

These services have their own privacy policies governing their use of your information.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

9.1 Retention Periods

  • Account Information: Retained while your account is active and for 7 years after deactivation for legal compliance
  • Transaction Records: Retained for 7 years for financial reporting and tax purposes
  • Communication Data: Retained for 3 years for customer service purposes
  • Marketing Data: Retained until consent is withdrawn or 2 years from last engagement
  • Analytics Data: Retained in aggregated, anonymized form indefinitely

9.2 Deletion Process

When we no longer need to retain your information, we securely delete or anonymize it. Backups may retain information for additional periods in accordance with our backup policies.

10. Security Measures

We implement comprehensive security measures to protect your information:

Technical Measures

  • Encryption of data in transit and at rest
  • Regular security patching and updates
  • Intrusion detection and prevention systems
  • Regular security audits and penetration testing
  • Secure coding practices and code reviews

Organizational Measures

  • Employee training on data protection
  • Strict access controls and authentication
  • Regular privacy impact assessments
  • Incident response and breach notification procedures
  • Vendor security assessments

Physical Measures

  • Secure data center facilities
  • Access controls to physical premises
  • Secure disposal of physical records

11. Children's Privacy

Our Services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

We will let you know via email and/or a prominent notice on our Services prior to changes becoming effective and update the "effective date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Mailing Address

Mega Farm Solutions Limited
Attention: Data Protection Officer
Plot 1234, Central Business District
Abuja, Nigeria

Acknowledgment

By using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

This Privacy Policy is effective as of February 6, 2026 and supersedes all previous versions.